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Job Details

Technical Support Executive (Job Code: CHD:TS)
0 Year

Skills

    • Working with customers to identify software problems and advising on the solution.
    • Logging and keeping record of customer/employee queries.
    • Ability to give software Demo to customers.
    • Updating self help manual so customers/employees can try to fix problems themselves.
    • An in depth understanding of the software customers are using.
    • An ability to assess each customer or employees IT knowledge levels.
    • Logical thinker & Ability to deal with difficult callers.
    • Good communication skills.
    • Good analytical and problem solving skills
    • Comfortable to work in US shift.