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Quality Commitment
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Home Quality Commitment
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| It's our firm commitment to deliver high quality products and services on time, everytime & at competitive costs, by using best tools and methodologies in order to meet and exceed customer's expectations. |
At Cogniter, we are committed to achieve world-class product quality and reliability as stated in our Quality Policy. We expect our entire workforce as well as our suppliers to deliver the highest quality products, solutions and services that are worthy of our customer's trust and that enable our products to positively affect our clients around the world. We use preventive processes and testing as our main approach to drive the highest quality standards and to deliver services that meet our stated quality goals. Our commitment to continual quality improvement and customer satisfaction is an essential ingredient within our corporate culture and values. This commitment is a fundamental part of our corporate processes and systems. Cogniter has built a Quality Management System foundation through certification to the ISO 9001 standard, with a roadmap to continually improve our business processes toward world class quality performance.
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We want our customers throughout the world to feel assured that our products and services will meet their diverse quality requirements.
Work in close co-operation with clients, customers, suppliers and sub-contractors to provide the right quality work and service. Actively seek customer feedback and to use this as a format for continuous assessment and improvement. Develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner.
Achievement of these policy aims involves all staff, who are individually responsible for the quality of their work, resulting in a continually improving working environment for all.
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| We work towards: |
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Continuous improvement of products, processes, and services for the benefit of our Customers. |
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Complete Customer satisfaction. |
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Avoiding waste and variation. |
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World-class standards and benchmarks. |
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| We believe in: |
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The development and empowerment of our people. |
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Standardization of processes and measurement of progress. |
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Simplicity, visibility and capability of all activities. |
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Continuous improvement in our management and quality systems. |
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Cogniter is fully committed to delivering the objectives of this quality policy statement within all its activities and work undertaken by the Company. |
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