Bug reporting is an important aspect of software testing. An effective bug report is all about clear communication.
A good bug report should be clear and concise without any missing key points. It's challenging to know exactly what information will help get to the bottom of things, but there are some basic guidelines to keep in mind. Or you can hire bug reporting services.
Investing up front in providing high quality information will help ensure that the issue is resolved quickly and effectively.
Report Instantly
It may seem unimportant, but the single most important part of bug tracking is to make sure they get into the system. Even the smallest or most obvious bugs are often times easy to miss for various reasons. The important thing here is that if you see a bug, file it. Don’t stress on whether it’s a duplicate, what matters is to get it into the system.
Solve Issue One by One
Each issue ultimately needs to be resolved and closed. If a single issue lists multiple bugs, then closing one of the bugs if the other two are still open is just not the solution. This may require splitting issues and solving them individually. It also help in avoiding the confusion later, it is better to splits issues into different reports so that they can be handled individually.
Use Descriptive Subjects
When viewing a list of issues, the subject is the most important identifying piece of information. The more descriptive and accurate the name is, the easier it is to both locate a specific issue and quickly understand what it is about. It helps team tremendously to become more efficient and promise quicker resolutions on issues.
Write Well
Writing is one of the most important pieces of filing a bug report as the majority of communication around a bug or issue is due to text. Try to use complete sentences and make an effort to clearly identify the problem. Any lack of clarity in the communication can lead to misunderstanding or other errors that slow down the resolution process.
Conclusion
A bug tracking system can prioritize bugs and assign issues, which helps to spot repetitive problems and important issues.
By taking some extra time to thoroughly document and report bugs up front, you can save a lot of time and ensure that the bugs are resolved more quickly and effectively. Focus on writing good bug reports and spend some time on this task because this is the main communication point between the tester, developer and the manager.
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